A hostel company I stayed with a while back emailed me with the subject: “Your booking is confirmed!”. This made me frantically check all my accounts since I hadn’t booked any hostels recently. I was super concerned until I opened the email and saw… it was a stupid marketing email…
This kind of marketing should be illegal. Don’t use Clink Hostels.
Would instantly unsubscribe, leave negative reviews and never stay there again.
Look up the email for their legal department and demand they cancel all fraudulent bookings under your name. Play dumb a little so they take it up with marketing.
Send a message to their help desk saying you got an email confirmation and would like to cancel it. Act very confused about the situation. Waste their time and make it their problem.
This also wastes OPs time though
On top of that, it also doesn’t waste the responsible team’s time. It wastes the help desk’s time who have little to no say in this subject.
That’s why you escalate straight to legal. Waste the time of someone more expensive than the idiots in marketing.
Not if you automate it!
And op won’t even be getting paid to do it
Better yet, demand loudly to get a refund. When they say there is nothing to refund, insist that you have an email confirming a booking.
Escalate to management as quickly as possible so you’re not just annoying some poor front desk worker that had nothing to do with it.
Call center “management” is typically not an actual manager, and definitely not involved with the decision either.
Hey, Clink Hostels.
I want so inform you that a spam mail was sent from your address.
Oh, that was actually you??? 🙄😑 That’s embarrassing.
Time to add their email to your spam filter and not see their emails again.
Time to gpdr your info back from them.
Companies everywhere are getting desperate I feel like. Google’s adblocker crusade being the most egregious imo.
Your email inbox reads like a Zoomer message thread
Filter messages like these -> Move to ‘Spam’.
Nah. Report it as spam. Still gets moved to your spam folder and if enough people do it, they’ll be flagged by default.
This is like how in recent months I’ve been receiving “your account will be shut down” messages from services I’ve been using for literal decades, simply because I only use them 2-3 times a year, when they are actually useful to me, rather than regard them as some sort of social media platform.
It’s super pathetic attention whoring by companies that lost any sense of what value they bring to their customers.
Is there an asshole design community on lemmy?
Blacklist the company from your emails. They have lost emailing privileges.
Just show up and show them the booking confirmation!
Hostile Hostel
I get these too.
The best part is that they keep getting added to my Google calendar. I have the option tuned off in my Google account settings, I report them as spam as soon as I get them, but I still get pop up notifications from my Google calendar reminding me of my “trip”.That’s because gmail automatically adds .ics files to your calendar. I don’t even think there’s a way to disable it. I checked and my solution was to not use gmail for those things. For spam emails luckily I don’t have this problem
Weird, mine asks me if I want to add things to my calendar still, up by the header, same spot it puts the “is this spam” question box
Nice to see someone else using proton
Team Proton!
Can’t be legal
