NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems. Consumer Investigator Chris Chmura has been watching a huge, coast-to-coast response and has an unusual quest to find refrigerator boxes to answer a legal question.

Fridge failures: LG says angry owners can’t sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems…

  • ArchAengelus@lemmy.dbzer0.comEnglish
    55·
    9 months ago

    I agree. I think arbitration should be limited to one-off cases, not class action lawsuits because you sell a faulty product.

    • punkideas@lemmy.worldEnglish
      24·
      9 months ago

      It shouldn’t be allowed for contracts of adhesion (take or leave it contracts for consumers). Mandatory binding arbitration should be limited to business to business negotiated contracts.

    • AA5B@lemmy.worldEnglish
      6·
      9 months ago

      Arbitration should be allowed any time, never mandatory. Among other things, this would help balance the overwhelming power of the corp since they would want to encourage arbitration treating you fairly there