Over the last decade, few platforms have declined quite as rapidly and visibly as Facebook and Instagram. What used to be apps for catching up with your friends and family are now algorithmic nightmares that constantly interrupt you with suggested content and advertisements that consistently outweigh the content of people
  • Kraiden@kbin.run
    603·
    1 month ago

    those running Facebook groups routinely find that their content isn’t even being shown to those who choose to follow them thanks to Meta’s outright abusive approach to social media where the customer is not only wrong, but should ideally have little control over what they see.

    inhales deeply YOU ARE NOT THE CUSTOMER!!! YOU ARE THE PRODUCT!!!

    It astounds me how many people STILL don’t understand this

    • Melt@lemm.eeEnglish
      424·
      1 month ago

      it doesn’t make sense, just say they’re exploiting customers. Saying “you are product” just make people take it literally and think Facebook is wrapping people up and selling them whole package, organ and brain included, which is nonsense

      • then_three_more@lemmy.worldEnglish
        131·
        1 month ago

        Only if you don’t think about it.

        First you should stop and think: What is a customer?

        A customer is someone that a company makes money from.

        Then you think: What money have I given Facebook?

        None (or extremely little)

        Then you think: But Facebook makes billions. How do they do this?

        They have loads of very targeted adverts.

        So we who are Facebook’s customers?

        Advertising companies.

        What makes ad space on Facebook valuable?

        Their ability to target those ads to the right people based off of the data they have about them and to get you (the product) to see those ads.

      • Kraiden@kbin.run
        51·
        1 month ago

        They should take it literally, because it is meant literally!

        They’re not exploiting customers, they are exploiting people. Those people are NOT their customers.

        Facebook is literally selling people in data form. Everything you post, everyone you interact with, everything you look at across most of the web (not just facebook.com) is all catalogued and used to create a fingerprint that is a digital representation of you, and that is their product! “Essence of /u/Melt for sale here”

        Their customers are advertisers.

        ETA: Link