• ikidd@lemmy.world
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    2 months ago

    I’m sure it’s different with enterprise contracts, but VMWare support was next to useless when I used to pay for it on 20 servers. Not once did a problem get solved, and some of them must have been pretty widespread bugs from what I recall.

    • tabularasa@lemmy.ca
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      2 months ago

      This seems to be common among most software/hardware vendors these days. I can’t get good support from Microsoft, Citrix, Juniper, Cisco, etc.

      • femtech@midwest.social
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        2 months ago

        I got good support from redhat, had an individual dev help out with a difficult openshift deployment.