• ikidd@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    ·
    25 days ago

    I’m sure it’s different with enterprise contracts, but VMWare support was next to useless when I used to pay for it on 20 servers. Not once did a problem get solved, and some of them must have been pretty widespread bugs from what I recall.

    • tabularasa@lemmy.ca
      link
      fedilink
      English
      arrow-up
      0
      ·
      25 days ago

      This seems to be common among most software/hardware vendors these days. I can’t get good support from Microsoft, Citrix, Juniper, Cisco, etc.

      • femtech@midwest.social
        link
        fedilink
        English
        arrow-up
        1
        ·
        22 days ago

        I got good support from redhat, had an individual dev help out with a difficult openshift deployment.