As always, the paying user has the worst experience. “Purchase” a show, can only watch on a certain console of a certain brand, no transfers, no backups, then it suddenly disappears from the library and nothing can be done.

If media companies insist on draconian DRM, then they should pay for full refunds to their loyal customers when one day they decide to delist that specific show.

    • linearchaos@lemmy.world
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      7 months ago

      “We sincerely thank you for your continued support.”

      Not only are they not refunding, They seem to think you might purchase something else from them in the future.

    • MisterFrog@lemmy.world
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      7 months ago

      You can bet Australian users will be entitled to a refund, should they be affected.

      Similar to how “no refunds” didn’t fly with steam in cases where people are entitled to a refund under Australian Consumer Law.