I’d end myself in a heartbeat if I found myself doing anything customer facing again.
Well, that’s a disturbing number of upvotes for suicide. No dissent, just observing.
I deliberately chose to quit on the spot when I got tired of my CSR job so that it would burn the bridge with the company and prevent me from ever considering going back. In case time dulled the memories.
It was a comcast support line, and I was originally on internet support, which I didn’t really mind. I was just helping people get their internet working, though I’d wonder wtf half the time I needed to do something where I saw their final monthly bill number. There were a few different queues, some busier than others, and there was a trick where you could call some extension and ask them to move you to a specific queue so that you could get a few minutes of rest between the calls.
Then they moved me to billing. Didn’t really like it but whatever, I could be one of the ones that just gives whatever discounts we were able to find. And then, on my last day (a few days into being moved to billing), our own support system was down with all the knowledge base stuff that told us what was what and they still wanted us to take calls. Internet support I might have been able to do from memory but I decided fuck this shit after one or two calls.
Got an interview for a pizza delivery job on my way home which also sucked but for very different reasons, and I’d still rank it away higher than the comcast csr job.
I don’t get it. Is there a customer service / Joker connection? Or just “clown” but the artist choose the Joker for some reason?
Doing customer service makes you hate everyone and sympathize with that character
Ah, that makes sense. Thanks!
I think it’s more because of the new joker as the broody psychopath with more mental health issues than the Donald has convictions.
I mean the old jokers weren’t not psychopaths and they weren’t exactly stable.
Yeah but this one is depressed so we all make fun of him for being “edgy”
The new one is less stereotypical maniacal supervillain and more in line with an actual human psyche, yet he’s not being made fun of for being depressed, but for being overly depressed to a comical degree (which is fitting, but… well… edgy)
oh no
I actually like doing customer service in certain respects. The problem is 1: a minority of people are truly awful to service employees and the harm they do often outweighs the larger numbers of kind people, and 2: most organizations don’t do enough to protect their employees from those harmful people.
It’s not customer service itself that is the problem, but the culture and structures that surround it that make it awful. In a better world I think many people might find it fulfilling work.
