I mean fuck AT&T, but fuck needless consolidation, pointless service bundling, and revocation of perpetual licences even more.
Also just fuck Broadcom in general for all the other dumb shit they do.
This isn’t a revocation of a perpetual license. This is about broadcom not offering their support services any more. ATT still has the perpetual license to use the software they bought
Whoa battle of the mega corps
Oh no. Anyway.
Let them fight.
Make them choose an individual champion and grant them trial by combat.
The champion must be an officer of the company or a board member tho. No regular workers.
AT&T feels it should be granted a one-year renewal for VMware support services, which it claimed would be the second of three one-year renewals to which its contract entitles it.
The software licenses are perpetual, the support services require ongoing contracts. I don’t think I’ve ever heard of having a contract to a contract. Maybe if you’re as big as AT&T they let you do this, but having a contract that says “we have the option to renew our support contract three times” seems silly. Usually either both parties agree to renew it at expiration, or not.
At enterprise scale I can see a contract for being able to renew your support contract. Aka for us to implement this, we expect you to support it but we aren’t going to pay you up front in case it doesn’t pan out or we drop the project.
contract “options” are indeed normal. You could also lump in government contracts into the category your thinking about. I’ve never heard of a scenario where the vendor broke contract by not honoring the options. I also have never dealt with a vendor getting bought out and then not honoring existing contracts. Super fun to watch the corporate drama. I personally don’t care for the private equity style business that seems to be an even bigger problem than the investor first/profit centric model that I thought was the worst thing.
lol, company gets hosed by the same crap they do to consumers. “Lifetime” licenses aren’t lifetime.
Not really the same thing. “Lifetime warranties” have for decades now referred to the lifetime of the product as stated in the warranty, not the lifetime of the consumer.
Any consumer still interpreting “Lifetime” in this context to mean “the rest of my life”, is just being stupid. Read the terms of the agreement before assuming you know what it protects…
“Perpetual licensing” on the other hand, is pretty clearly defined as “pay once, use forever”, so to sunset that agreement and start charging subscription fees is fraudulent.
Did it used to mean the consumers lifetime?
There have been instances of things like “lifetime licenses” or free services that were “free forever” that turned around and started subscription services. I hope this clarifies my intent, I did not indicate a “warranty”.
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I’m sure it’s different with enterprise contracts, but VMWare support was next to useless when I used to pay for it on 20 servers. Not once did a problem get solved, and some of them must have been pretty widespread bugs from what I recall.
This seems to be common among most software/hardware vendors these days. I can’t get good support from Microsoft, Citrix, Juniper, Cisco, etc.
I got good support from redhat, had an individual dev help out with a difficult openshift deployment.
It’s called “perpetual” but obviously, it’s capped at a certain very reasonable limit.
