cross-posted from: https://lemmy.world/post/19466667

Money, Mods, and Mayhem

The Turning Point

In 2024, Reddit is a far cry from its scrappy startup roots. With over 430 million monthly active users and more than 100,000 active communities, it’s a social media giant. But with great power comes great responsibility, and Reddit is learning this lesson the hard way.

The turning point came in June 2023 when Reddit announced changes to its API pricing. For the uninitiated, API stands for Application Programming Interface, and it’s basically the secret sauce that allows third-party apps to interact with Reddit. The new pricing model threatened to kill off popular third-party apps like Apollo, whose developer Christian Selig didn’t mince words: “Reddit’s API changes are not just unfair, they’re unsustainable for third-party apps.”

Over 8,000 subreddits went dark in protest.

The blackout should have reminded Reddit’s overlords of a crucial fact: Reddit’s success was built on the backs of its users. The platform had cultivated a sense of ownership among its community, and now that community was biting back.

One moderator summed it up perfectly: “We’re the ones who keep this site running, and we’re being ignored.”

  • Lvxferre@mander.xyz
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    13 days ago

    I think that this article is accurate and sensible.

    There’s a point that I’d like to add, that the author doesn’t mention: user trust.

    The main value of an online platform is the user trust, as it dictates the users’ willingness to help building it instead of vandalising it. In Reddit’s case it means people writing well-thought posts, moderating communities, reporting content, using the voting system, etc.

    And user trust is violated every time that a platform takes user-hostile decisions. Like Reddit has been taking for almost a decade; with 2023’s APIcalypse being a big example of that, but only one among many.

    And when user trust is violated, it’s almost impossible to come back. John Bull explains this well, with the Trust Thermocline; but the basic idea is that those violations pile up invisibly upon a certain point, when they suddenly become a big deal and the platform bleeds users like there’s no tomorrow. And once it reaches that point it’s practically impossible to come back.

    So perhaps we aren’t watching Reddit die. Nor we will, in the future - because Reddit is already dead. What we’re watching instead, with morbid curiosity, is a headless chicken running around, while we place some bets on when it will stop moving - so venture capital can have its dinner.

    • Dead_or_Alive@lemmy.world
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      13 days ago

      I can’t pinpoint when Reddit died in my eyes. But I can say the long road to where it is today started with Reddit Gold.

      Reddit Gold was a minor change that didn’t do much of anything besides offer a way to collect money directly from the user base. But it was the start of monetizing the site and every decision by Reddit management after that point furthered that monetization at the expense of everything else.

      • Angry_Autist (he/him)@lemmy.world
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        13 days ago

        I can pinpoint the exact moment: When the admins actively gave t_d a full pass on anything they wanted to do in 2016.

        That single act drove away more users than any previous exodus.

        • Lvxferre@mander.xyz
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          12 days ago

          There were even earlier signs of Reddit caring more about profit than the best interests of the users.

          2014: buying and crippling Alien Blue. Reddit could’ve built its own official app and users would have two to choose from; or it could have bought and improved Alien Blue. By doing neither, Reddit showed complete disdain towards user experience.

          2015: Reddit fired Victoria Taylor. Except that Taylor did an essential job there, as she was a bridge between Reddit Inc. and mod teams; she was for example the one verifying people for Ask me Anything (back then it was a big deal).

          You probably could find even more signs of that, if digging further. And while neither is as serious as the way that Reddit handled T_D, both already show that it was putting revenue over users.

    • LarmyOfLone@lemm.ee
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      12 days ago

      Yeah that’s my main problem with the article, it argues “as if” it was all but inevitable. As if something could be done. As soon as you have for profit motivation of social media, it’s all but inevitable that enshittification ensues. That obscures the real problem.

      You want a website that is run non-profit for users and somewhat democratically. But they shy away from that conclusion.

      • WoodScientist@lemmy.world
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        12 days ago

        Also, I think the unaccountable moderators really are a problem. You end up with major subs like r/politics or /worldnews getting camped by people who just happened to get there first, and then being forever unaccountable for bias or stupidity. And then you get sitewide bans if you subvert the bans from the tinpot dictators camping on what should be community-led spaces.

        • LarmyOfLone@lemm.ee
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          12 days ago

          Yeah. Worst offender is r/climatechange which is still moderated by a “both sides” climate skeptic. It’s practically aiding genocide / omnicide.
          Unfortunately lemmy doesn’t have good solution to fracturing and default instances either.

    • Blaze@feddit.org
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      13 days ago

      So perhaps we aren’t watching Reddit die. Nor we will, in the future - because Reddit is already dead. What we’re watching instead, with morbid curiosity, is a headless chicken running around, while we place some bets on when it will stop moving - so venture capital can have its dinner.

      Well put

  • gencha@lemm.ee
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    12 days ago

    I’m calling bullshit on any user count they release. The site was filled with bots even when I still used it. People kept complaining about “karma farmers” as if there were users who repost popular content. It has always been largely Reddit’s own bots too keep new users entertained and recycle popular content so that it reaches as many users as possible. They turned this up to 11 before going public.

    Now that they no longer provide an API, they are free to make up any fake metric they want to try to pump up their worthless stock.

    • rekabis@lemmy.ca
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      12 days ago

      One of the really popular subs - with hundreds of posts per day - cracked down on bots and nothing was posted for two days afterwards. Can’t recall which sub it was, It was WholesomeMemes. I caught wind of that a few days later and it was truly a ghost town. Even now they’ve only got something like 5% of their pre-bot-ban traffic back - about 4-6 posts a day.

    • NostraDavid@programming.dev
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      12 days ago

      People kept complaining about “karma farmers”

      I remember the “Reddit is just you, me and /u/karmanaut” meme from 2008. He was the original “karma farmer”. It was a problem since the early days due to how they setup Reddit as a system. It just enforced his behaviour.

    • Blaze@feddit.org
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      12 days ago

      I’m very doubtful too. I look at “active users” stats, and for every sub at every time it never goes above a few hundreds.

      The millions subs numbers are bs

  • Blaster M@lemmy.world
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    13 days ago

    Best thing to ever happen on reddit is the guy that posted on askreddit how to set the site language back to English because he accidentally set it to Spanish… and everyone posted their replies only in Spanish.

    That was peak reddit.

  • FinishingDutch@lemmy.world
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    12 days ago

    Reddit certainly had issues prior to the 2023 API change, but that really was a pivotal moment for sure. Overnight we lost apps we loved and people who made the platform what it is abandoned it or worse - were forced out. Good content creators fled, resulting in a lot less quality content.

    And we all know how the mods Reddit appointed handled things. Now, I’m not saying they’re ALL nazi’s, but there’s folks running the show who would fit in perfectly with the ‘just following orders’ mindset…

    The platform needs to die, the stock needs to tank and the people involved need to be drummed out of the business entirely.

  • Seraph@fedia.io
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    13 days ago

    They banned bots from WholesomeMemes and there were no posts for 2 days. Dead Internet is now, and it’s at Reddit.

    • micka190@lemmy.world
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      12 days ago

      Let’s be honest, most of Reddit’s default subreddits (or whatever the fuck they’re called now) are basically just karma farms with no real moderation beyond removing extreme content. The real value of Reddit has always been in its smaller, niche subs. But as those grow in popularity, they end up having the same problems as bigger subs.

  • solsangraal@lemmy.zip
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    13 days ago

    they’ll be fine. as evidenced by twitter, there is absolutely no amount of enshittification that will make some people leave