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Ah a megacorp not giving a fuck and doing damage control instead. A tale as old as time.
This part seems a little over dramatic:
For those of you impacted by the recent catastrophe, we hope you and your family are safe. We are here to help you and your family return to normal.
I mean… Hopefully it doesn’t go on so long that anyone loses their home over it, but not being able to pay your mortgage or access your money is a pretty big deal.
They didn’t have a backup?
Things like this are why I don’t trust banks. I have multiple accounts, one goes down and I can still function.
