4 pane comic of dolan on the left and spooderman on the right
pane 1 (dolan): cum join opensurce cummunity!
pane 2 (spooderman): shure! how joyn?
pane 3 (dolan): Here discord! (with discord logo)
pane 4 (spooderman with tears in eyes): y u do dis?
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- Terrible format for archiving knowledge
- Terrible tool for retrieving knowledge
- Locks community access behind a corporate license agreement
- Hands control of community-created content to a corporation
- Prevents indexing by web search engines
- Antithetical to interoperability
- Privacy-hostile
A web forum is far better in most cases. If you can’t manage to run your own, there are plenty of lemmy servers that will do it for you. Even an email list (with searchable archives) would be better than Discord.
If you have collaborative documents that outgrow the forum format, use a wiki.
If real-time chat is needed, irc or matrix.
A project hosting its community on Discord is a project that won’t get my contributions.
I recently went through these exact pains trying to contribute to a project that exclusively ran through Discord and eventually had to give up when it was clear they would never enable issues in their GitHub repos for “reasons.”
It was impossible to discover the history behind anything. Even current information was lost within days, having to rehash aspects that were already investigated and decided upon.
It’s the “see no evil” approach. If you didn’t report the issue while the admin was online, then they aren’t compelled to do anything about it. Convenient for the project maintainer who doesn’t actually like maintaining things. Awful for the rest of us.
would never enable issues in their Git…
That’s a worrying sign for a project.
Did you clone their Git and start tracking issues there? ;-)
I refuse to use discord.
Discord performance is inversely proportional to the number of servers you’re in. Until Discord addresses this, it’s a shit tool for this use case unless you participate in a tiny number of servers in one facet of your life. Unlike chat tools like Slack that allow you to focus one server or community tools like forums, Lemmy, or VCSaaS which don’t consume resources when you don’t use them, Discord just tanks everything. Since you can’t easily hop in and out (something community tools let you do because, you know, you’re not constantly polling the server), you can’t self regulate.
Every single gaming community, coding community, project, store, hobby group, friend group, and professional group (study group too) has their own Discord. It’s a goddamn nightmare because Discord does not prioritize basic community functionality. Voice and streaming kick ass, but I need some server management and resource optimization.
Discord is a fucking plague. I loathe it for communities. As soon as there are more than 10 people in a room, no one can follow what anyone is saying. Threads? No dude, this isn’t the 90s! Let’s slack it up!!! 🤮
Discord is the worst. Requires a phone number, does not allow email aliases and logs your chats.
Matrix and SimpleX is way better
yeah I’ve really noticed it’s hard to find info and therefore use any project that does this.
and it must suck because anyone new, instead of finding the answer to their question in a forum archive from when it was first asked, has to log in and ask it again.
whenever I have dumb noob questions on setup and I see a discord link I give up a little.
dude i give up completely, you think im joining a random discord full of a bunch of people i dont know with a culture of who knows what dialect?
Nah fuck that i’ll just go use some dudes random piece of scrapped together software that’s actually pretty based instead. To that guy who wrote the bash script for flashing windows ISOs under linux. Thank you.
I bought a keyboard kit recently and to my horror discovered all the “documentation” to build it is on Discord. The creator’s last message was that he was working on other things after losing interest, and was not monitoring it anymore. So all the channels are full of messages asking where he is, what the status is, is he coming back, etc. I had to scroll back through dozens of pages just to find the docs.
Maybe put up a wiki on GitHub or something? Especially if you don’t want to run a forum or plan on dipping. It’s not that hard.
it’s awful and I hate it. I generally prefer not to have a shared identity across communities, and there’s no way to create a usable discord identity without a phone number.
Lemmy communities with discord channels are really quite something.
Extra special.
I get the impression that opensource communities are missing out on contributors by even including discord in the mix 🧐
I’m not sure I understand the problem. Is the problem that they’re not using matrix? Or do you prefer that it was still all on IRC? I don’t hate IRC but it’s definitely way less user friendly.
Another commenter mentioned that they have matrix, discord, IRC, and discourse, however everything but discord is dead. So, due to the network effect of just including discord, it reduces participation on other channels.
Communities that are “discord only” however exclude people like those in this comment section.I refuse to use discord for all the reasons people mentioned. Personally, matrix + lemmy/kbin/mbin = best. Other opensource direct communication solutions are acceptable too, like Zulip or RocketChat, but only if bridged with matrix. Then I just need one account. For async, discourse is alright, but not my favorite.
The people in this thread are open source power users who don’t get and don’t want the features that discord offers. It’s no surprise you’d rather have your forum back. I don’t think that’s how it’s going to work.
Privacy is good and what discord does is bad. But don’t lecture me on how convient and nice it is to use or run something like matrix, if this is your idea of a user onboarding experience:
Matrix is the protocol. Element is one of the (many) clients. Setting up an account on a server is as easy or easier than discord. Try it https://app.element.io
Matrix has video and voice rooms, screen-sharing, direct calls, threads, and very little fluff. An entire conference (FOSDEM) was hosted on a matrix server and people from any homeserver could connect. Admittedly, I don’t use other features, but those are all that I need. What other features are essential for an opensource community that only discord provides?
As for forums, they are for async. Are you going to seriously tell me discord is a good forum replacement?
To me it looks like the features are about 80% there, can’t find the screen sharing, login with QR doesn’t exist. Not really sure how to even search for some features because the naming is so extremely bad. “matrix automation” “element bot”. E.g. this is a very poor collection: https://element.io/integrations Looks like custom emotes are still missing.
But let’s say all of that exists and works.
What other features are essential for an opensource community that only discord provides?
I think we’re talking about different things then. I don’t need something for an opensource community. I need something for ALL communities I’m a part of. Because I’m already in 40 of them and 5 of them are FOSS projects. So switching those over increases friction, if it’s not a total replacement.
As for forums, they are for async. Are you going to seriously tell me discord is a good forum replacement?
This is inverted. I don’t need to defend why the platform I’m on is good, (it’s not), you need to explain why forums are supposed to be better (they are significantly worse).
Documentation belongs on a dedicated website, Issues belong on some gitlab or something instance. If I have a question, I want the answer reasonably quickly or I’m just not going to use the software you’re providing. If I’m nice, I’ll leave a post on the bug tracker that the install/getting started documentation didn’t work.
Forums serve no purpose anymore.
Right now, I’m going to stop using element/matrix again for the forseeable future because there are no communities with public rooms I’m interested in.
I think we’re talking about different things then
You are in a comment thread with the title “FLOSS communities right now”. I don’t know what you were expecting…
Forums serve no purpose anymore.
So programming.dev is useless and serves no purpose? A budding community must be online 24/7 to provide support because “I want the answer reasonably quickly”? Not even a budding community, imagine a community with many people and the chat moving forward quickly enough for your question to be out of scrolling view within minutes due to other discussions going on. Even in that scenario there is “no purpose” for a forum?
We’re talking about discord and why people use that and not other technology. 99% of the people on discord are not involved with FOSS, but they are what make the platform attractive.
programming.dev is useless and serves no purpose?
No, this instance is federated and not a traditional forum.
A budding community must be online 24/7 to provide support
No, it’s fine if that support is given via the git platform, and it’s also fine if it takes a while. And it’s also fine if the question goes unanswered.
imagine a community with many people and the chat moving forward quickly enough for your question to be out of scrolling view within minutes due to other discussions going on. Even in that scenario there is “no purpose” for a forum?
Yes. Because it is functionally no different than a forum main page where so many new topics get created that questions people don’t get to get buried. And also, I’ve never seen that happen with chats. What I have seen is that people didn’t have time or interest to answer my question. Which is fine because they owe me nothing. But a forum would not have “solved” that.
We’re talking about discord and why people use that and not other technology. 99% of the people on discord are not involved with FOSS, but they are what make the platform attractive.
Dunno what to tell you, but I made meme about FLOSS communities using discord and you’re talking to me about the other “99%”. Not my problem if you go off-topic.
every time I run into an issue with Proton-GE it makes me angry again: https://github.com/GloriousEggroll/proton-ge-custom?tab=readme-ov-file#2-if-you-have-an-issue-that-happens-with-my-proton-ge-build-provided-from-this-repository-that-does--not--happen-on-valves-proton-please-do-not-open-a-bug-report-on-valves-bug-tracker-instead-contact-me-on-discord-about-the-issue
Unpopular opinion:
For a open source project like the above which has so many constant moving parts, a discord is probably a good idea to ensure the author of the issue can provide more details about their problem and respond to follow up immediately.
Because I can absolutely see a breaking change involving something outside of the open-source project itself.
I say that as a person who hates discord. But I’m also part of the older generation so waiting 3-9 months for a reply is kinda normal. And the projects I support, it’s pretty common to make a merge request that finally gets approved a two years later.
to ensure the author of the issue can provide more details about their problem and respond to follow up immediately.
if you actually visit that Discord (like I reluctantly do, from time to time), you’ll find that all issues are being discussed in a handful of general channels with multiple people discussing multiple issues at the same time in one never-eding stream of messages. if you miraculously find a proper keyword that brings up someone else having the same issue as you do, the only way to find if someone else replied to it is by scrolling through all that noise.
You mentioned “keyword”, are you aware of the search feature in discord?
yes, I’m aware of how absolutely useless it is.
Why is everyone hating Discord? It’s pretty neat platform when all the features used properly.
Maybe read a few of the responses?
IMO Discord is the best platform for this right now, which is unfortunate. The little I’ve tried Matrix has not been very impressive (single chatrooms, slow, bad self-hosting experience IMO), IRC is a bit better (though very dated in many regards, esp. user management) but still doesn’t have the categories/channels that make discord nice. And most other chats are proprietary with discord just being the best one.
Which one would you like them to use?
I can count the number of projects where I wanted immediate feedback from random people on no hands. I do not think there are enough hands in my state to count the number of projects I’ve crawled docs and commentary from search engines. My use case for a community is an asynchronous repository of knowledge and issue tracker. Discord does none of those things.
I’ve been around open source for 20+ years and can tell you right now that it don’t work that way. An issue tracker and a wiki is not a community.
Most older open source communities were built on irl connections and irc, with some mailing lists thrown in. Hell, we even funded conferences just around the software, not to sell a product but just because it’s good for everyone to be talking to each other.
The issue tracker tracks the status of things, the wiki is generally user focused. It’s not where development happens or thinks get built.
PLEASE I BEG OF YOU, STOP USING DISCORD IN PLACE OF FORUMS AND PUBLICLY ACCESSIBLE BOARDS!
But Discord is too convenient.
convenient for what? forcing me to join a server, go through onboarding, and potentially even deal with not having enough spyware loaded on my information, at best waiting 10 minutes to say ANYTHING, and at worst not being able to say anything at all.
Not to mention these on boarding processes can explode and cause problems from time to time. Discord is only convenient for real time chatting, nothing else.
