Taiwan Semiconductor Manufacturing Company (TSMC), one of the world’s largest advanced computer chip manufacturers, continues finding its efforts to get its Arizona facility up and running to be more difficult than it anticipated. The chip maker’s 5nm wafer fab was supposed to go online in 2024 but has faced numerous setbacks and now isn’t expected to begin production until 2025. The trouble the semiconductor has been facing boils down to a key difference between Taiwan and the U.S.: workplace culture. A New York Times report highlights the continuing struggle.

One big problem is that TSMC has been trying to do things the Taiwanese way, even in the U.S. In Taiwan, TSMC is known for extremely rigorous working conditions, including 12-hour work days that extend into the weekends and calling employees into work in the middle of the night for emergencies. TSMC managers in Taiwan are also known to use harsh treatment and threaten workers with being fired for relatively minor failures.

TSMC quickly learned that such practices won’t work in the U.S. Recent reports indicated that the company’s labor force in Arizona is leaving the new plant over these perceived abuses, and TSMC is struggling to fill those vacancies. TSMC is already heavily dependent on employees brought over from Taiwan, with almost half of its current 2,200 employees in Phoenix coming over as Taiwanese transplants.

  • Kushan@lemmy.world
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    1 month ago

    This makes me laugh because I work for a UK company that was bought out by an American company, who’s trying to treat the UK staff how they would treat US staff - and it’s not going well.

    Our American colleagues cannot fathom how much time we take off for holidays, especially around Christmas. They also got a shock when doing some recent “restructuring” they couldn’t just fire a bunch of UK folks.

    • teft@lemmy.world
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      1 month ago

      Our American colleagues cannot fathom how much time we take off for holidays

      So many days if it’s like colombia. They have 37 holidays off each year. It’s great but im constantly forgetting which days are festivals so i always end up walking to the store and then returning home dejected because i couldn’t buy my cheese.

    • MaggiWuerze@feddit.org
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      1 month ago

      Sounds like the time Walmart tried to get a foothold in germany. Their american way of treating workers, but especially their way of treating customers (greeters at the door) crashed and burned hard here.

    • caboose2006@lemmy.ca
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      1 month ago

      In china I had a UK roommate. He was on the phone with his mom mid week when she should have been at work. I asked if she was sick and he was like “No. She took some vacation days to tidy the house.” My jaw hit the floor. My vacation days in the US were so precious and so few that I’d never fathom using any to do chores. Unreal that you can have so much vacation you’d elect to spend it doing chores.

  • Yambu@lemmy.dbzer0.com
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    1 month ago

    Not a surprise given that worker rights are practically non-existant in the East.

    Still wild that TSMC thought they could pull that on western workers. I hope they realize it’s not gonna happen and rethink their processes.

      • Matumb0@lemmy.world
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        1 month ago

        That stuff even happens with UK companies taking over German companies. They think they can just fire the members of the working council, very bad mistake! Remember, if you go to another country, you have to adjust to their law.

        • Toribor@corndog.social
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          1 month ago

          if you go to another country, you have to adjust to their law

          Big business knows no national boundaries. They’ll build factories wherever labor is cheap, put headquarters wherever the taxes are low, and sell their wares wherever consumer rights are weak.

  • 100_kg_90_de_belin @feddit.it
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    1 month ago

    In Taiwan, TSMC is known for extremely rigorous working conditions, including 12-hour work days that extend into the weekends and calling employees into work in the middle of the night for emergencies. TSMC managers in Taiwan are also known to use harsh treatment and threaten workers with being fired for relatively minor failures.

    I’ll say this again: we need to seize the means of production.

  • aaaaace@lemmy.blahaj.zone
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    1 month ago

    3 new chip fabs open recently around phx, which is in low-altitude desert, has had water supply issues for so long there’s a canal running from the Colo river through it all the way to Tucson.

    Which is fed by a reservoir so low they find old mobster kills in barrels and might have to stop making power.

    Why so stupid and short-sighted?

    Ah, “faith-based”.

    And a Republican governor made the deals. Who also allowed water to be used to grow alfalfa that’s sent to Saudi to feed their horses.

    $$$ + no sense

    • jf0314@lemmy.world
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      1 month ago

      76% of AZ water use is for agriculture, but that’s besides the point. I’ve read that most of the water used in a fab gets recycled, so once up and running, water usage isn’t as much if an issue as you’d think.

      • jf0314@lemmy.world
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        1 month ago

        Where do you think our cops are going to come from when China invades Taiwan? This was necessary.

  • NeoNachtwaechter@lemmy.world
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    1 month ago

    extremely rigorous working conditions, including 12-hour work days that extend into the weekends and calling employees into work in the middle of the night for emergencies. TSMC managers in Taiwan are also known to use harsh treatment and threaten workers with being fired for relatively minor failures.

    Funny. The same issues that Tesla is experiencing in Germany.

    • RubberDuck@lemmy.world
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      1 month ago

      Yeah… I personally was surprised there are developed nations with a more toxic corpo culture than the US. But apparently the Asian powerhouses are all built on corporate servitude.

      • leisesprecher@feddit.org
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        1 month ago

        For a lot of Asian countries the “asian dream” is still somewhat realistic.

        Just look at China or Korea. Many of the older folks there grew up in abject poverty, but the countries managed to develop themselves through hard labor into modern, wealthy nations. The promise of “my kids will have it better” was actually true for them. And that promise still drives a lot of the work culture. In China the first cracks already appear, since for the first time in 50 years or so, the current youth has no way up anymore.

      • aidan@lemmy.world
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        1 month ago

        Central/Eastern Europe somewhat does.

        Also, I don’t like how in much of Europe for many jobs you can’t quit at will, you legally have to give notice (and sometimes not a short one).

        • RubberDuck@lemmy.world
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          1 month ago

          At will employment is horse shit. A notice period on a month or 2 months is fine… you agree up front so you know. And your next employer counts this in when hiring. And mostly you have some vacation days you can take to shorten it a bit.

          In the Netherlands a determined contract of a year has no “out” other than an agreement between the 2 parties… otherwise you serve it in full. Which is what you agree to when starting it.

          • aidan@lemmy.world
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            1 month ago

            Agreeing to it doesn’t mean I like it…

            Trapping people in terrible jobs sucks. Especially when it’s considered the legal standard and your contract has to state it’s at will(which might be illegal in some places)

            • RubberDuck@lemmy.world
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              1 month ago

              Such a weird take.

              A month is easily survivable, the snowball of Beiing fired on the spot, having no income, not being able to afford your living expenses, debts, homelessness is not.

              At will employment might be good for a view niche jobs, for most jobs especially the lower paid, it just gives the employer even more power over their employees.

              I’d suggest you take your weird american viewpoint on employment and go away. We like the fact that employees get proper protections against predatory corpos.

              • aidan@lemmy.world
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                1 month ago

                A month is easily survivable

                Depends on the job/employer.

                Furthermore it’s more important when things come up. Say you need to go take care of a relative in an emergency.

                • RubberDuck@lemmy.world
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                  1 month ago

                  Yeah, let’s make all regulations up based on exceptions and edgecases.

                  If something happens and you need space, most EU countries have leave for that, you can also take vacation days (we also get those by law)… or your employer allows you to go.

                  Again, strange corpo way of trying to normalize not having proper contracts and labor protections. You have bought in to the propaganda too much.

                  Probably anti union too, no?

  • Björn Tantau@swg-empire.de
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    1 month ago

    I’m reminded of the time Walmart tried to enter Germany with their work culture. But in their case it wasn’t just that the Germans didn’t like it. It was illegal. And the German customers were weirded out by Walmart employees smiling and being so cheerful all the time.

    • Echo Dot@feddit.uk
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      1 month ago

      Apple still tries to have the cherry up-beat customer services department in the UK and it doesn’t work. It’s a Saturday, no one wants to be doing this call, don’t pretend otherwise it’s weird.

    • rottingleaf@lemmy.world
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      1 month ago

      But in their case it wasn’t just that the Germans didn’t like it. It was illegal.

      I want to learn more?..

      • Björn Tantau@swg-empire.de
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        1 month ago

        https://youtu.be/59AMOwlf6XQ

        Don’t know if it’s in the video, but as far as I remember it was about how working hours were calculated and about worker surveillance. And Walmart trying to control worker’s private lifes by forbidding sexual relationships between workers.

        • barsoap@lemm.ee
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          Also things like selling their loss leaders below purchase price. The kicker is that they still lost the price war they started even though the German discounters kept things legal.

          Then there was something about not wanting to publish their balance sheets as they’re required to, shutting out the works council from stuff that the works council has a right to be involved in, the list is endless. Not only did they not have a German CEO to manage all that stuff they apparently didn’t even have German lawyers.

        • rottingleaf@lemmy.world
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          1 month ago

          And Walmart trying to control worker’s private lifes by forbidding sexual relationships between workers.

          Just why would they do that? And were that their concern, wouldn’t such people work better, not worse?

          • Fred@programming.dev
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            1 month ago

            Justification I’ve heard is that if one part of the couple is managing the other, or is promoted after the relationship started, then:

            • there is a power imbalance in the couple, possibly one is coercing the other (« I can’t leave him/her, they’ll make my worklife hell / get me fired »);
            • there is a risk the manager will promote their partner even if their job performance doesn’t warrant it

            Companies will want to both avoid this sort of things, and avoid being seen to enable this sort of things. They might want to move one of the parties to a different department so that the higher up one doesn’t make promotion decisions for the other.

            I’ve once worked at a company that wanted to know about relationships between their employees and suppliers/customers’ employees, again because that might enable situations where a supplier / customer is treater favourably because of personal relationships

            • rottingleaf@lemmy.world
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              1 month ago

              Well, that’s quite strange math, the amount of breakups between Walmart employees is expected to be less that the amount of relationships. Facts from the former are mostly a subset of facts from the latter actually.

              Unless we consider the possibility that couples come to work at Walmart and break up there, but couples rarely form while already there.

      • NeoNachtwaechter@lemmy.world
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        1 month ago

        By law: 8 hours as the rule, never more than 10 hours for exceptions.

        By contract, they can go a little above the 8 hours.

        If they go above the 10, it can cost the company a lot even for a single case.

    • Damage@feddit.it
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      1 month ago

      Aren’t the machines TSMC uses made in the Netherlands? They’re the only ones who can get down to that size, and they do it working 36 hours a week…

      • just another dev@lemmy.my-box.dev
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        1 month ago

        My brother worked for such a Dutch company (ASM) and often got sent overseas to supervise the setting up of the production lines with these machines.

        He mentioned when he’d get sent to Asia, the workers would make sure to get it done over a weekend, while implementing the same setup would take 2 to 3 weeks in the US. In part that was due to the working conditions mentioned, but also simple lack of planning in case of the latter (things would grind down to a haalt because certain changes would need to be made, and the person responsible for the decision wouldn’t respond for hours or days, etc).

        Side note: while 36 hour work weeks are common in the Netherlands, 40 hours is still the norm in my experience.

  • Entropywins@lemmy.world
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    1 month ago

    I work in a fab and it’s pretty industry standard to run 12 hr shifts for operators (3 on 4 off then 4 on 3 off) and if your in engineering or IT be ready to be on call cause they don’t want a 20-100 million+ machine down any longer then absolutely necessary.

      • hardcoreufo@lemmy.world
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        1 month ago

        Honestly once you get used to 12 hour shifts you come to prefer them. You have half the year off before you factor in vacation and sick leave. There is built in overtime every day. The time doesn’t feel much longer than an 8 hour day.

        12 hour night shift was rough. The work hours weren’t bad but it was too hard to get on regular hours on my days off.

        • Jojo, Lady of the West@lemmy.blahaj.zone
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          1 month ago

          My friend, I can’t even manage an eight hour day without extreme burnout. I know I’m not necessarily in the majority there, but hearing you say 12 could ever possibly be comfortable just sounds like nonsense to me

          • UnpledgedCatnapTipper@lemmy.blahaj.zone
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            1 month ago

            I’m burnt out and don’t want to do fun stuff anyway after 8, why not do 12 and have entire extra days of not burning myself out. I miss my 12 hour 3x weekly nights schedule, I’d go back to it in a heartbeat.

          • hardcoreufo@lemmy.world
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            1 month ago

            Free time is tight before and after shift so it’s all about preparation. Clothes are out the night before, meals are prepped before work week starts etc. It’s also important to have a short commute. I’m close and go home on lunch break for an hour to eat and walk the dog.

            Some days are real busy but fly by fast. I’m super beat after those. Most I’m more “on call” and just fix problems as they come. I get to work on projects I want to in the down time, or even just chill knowing a big problem is around the corner. IDK hard to explain but it’s worth it for the time off. I think my ideal would be for 10s every week.

    • SoleInvictus@lemmy.blahaj.zone
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      1 month ago

      I also work in a fab. We have the 3-4-4-3 rotating shift pattern just like everyone else, but we don’t treat our people like cattle, unlike TSMC. We also tend to slightly overstaff, versus TSMC that understaffs and drives their people harder to make up for the difference.

  • 5in1k@lemm.ee
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    1 month ago

    Well hopefully it fails and sells to a not terrible company.

    • TheStar@lemmy.world
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      TSMC is a massive company that makes a huge profit. Almost nobody else in the world can make 5nm chips (intel can but they already are setting up in Ohio).

        • TheStar@lemmy.world
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          Yup, that’s why I said almost. And tbf TSMC also has a 3nm process. But crucially Samsungs 3 and 5 nm fabs are not in the US, their best fab in Texas only goes down to 14 nm.

  • jeffw@lemmy.world
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    1 month ago

    Really? Nobody at TSMC thought to google “biggest mistake companies make when opening US plants”? Because this has all happened before

  • Varyk@sh.itjust.works
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    Important to note that this is Taiwanese culture, not Chinese; Taiwan is much more exacting in the finished product and generally much more attentive to human rights in terms of work culture, so it is not a direct correlation to what happened in the American Factory doc.

    Which brings us to what I believe is the more salient point:

    TSMC is very Christian and at least their top management likens their research, discoveries and manufacturing progress to faith-based divine revelation.

    The symptoms of worker’s rights abuse may not be simple disregard for labor rights so much as continued religious fervor.

    https://www.wired.com/story/i-saw-the-face-of-god-in-a-tsmc-factory/

    Their R&D is scientific, but their motivation, timelines and sheer effort is strongly faith-based, in the mindset that God has allowed them to get this far and will allow them to continue to progress no matter what technological hurdles appear.

    Either way, labor rights have to be respected, but I wanted to point out that Taiwan and China are entirely separate countries with different work cultures and there’s another pretty important reason why outside workers might be put off by the zealotry with which tsmc focuses on developing cutting edge chip manufacturing.