In an email later sent to Gray, Hobbycraft said they were continuing to investigate. “We would one again like to apologise for your recent experience in our store,” the email said. “We hae a zero tolerance approach to racism … and this is not how we want any of our customers to feel."
“Your situation involved the purchase of age restricted product which requires age verification, meaning all colleagues are trained to ask for ID should they believe the customer is under the age of 25. As you were unable to share ID with our colleagues, they were unfortunately unable to authorise the sale.”
Nope.
Always believe corporations.
Corporations aren’t people. But they are fucking liars.
Absolutely right. (Sorry if my sarcasm wasn’t obvious.)
25? Sounds arbitrary enough to not be mentioned in laws. How good consumer protection in UK? Can you file for age discrimination?